Most public-sector organizations don’t exist to manage records and information. They exist to serve citizens, advance policy, and deliver critical services. Yet records and information management often consume more time, resources, and attention than leaders expect.
As information volumes grow and regulatory demands increase, many agencies find themselves pulled away from their core mission—managing backlogs, filling hard-to-staff roles, and reacting to compliance pressures instead of moving forward strategically.
That’s where embedded managed services offer a fundamentally different approach.
Beyond Projects: A Long-Term Partnership Model
Traditional consulting engagements are often project-based: assess, implement, exit. But records and information management isn’t a one-time initiative—it’s an ongoing operational function that requires continuity, institutional knowledge, and adaptability.
With embedded managed services, Access Sciences consultants work alongside client teams, on site or remotely, functioning as an extension of the organization itself. Rather than advising from the outside, embedded experts become part of day-to-day operations—providing stability, expertise, and momentum over time.
This model is especially valuable for agencies facing:
- Persistent staffing shortages
- Retirements and knowledge loss
- Growing records volumes across physical and digital formats
- Evolving regulatory and compliance requirements
Relief From Staffing and Knowledge Gaps
Hiring and retaining experienced records management professionals can be difficult—particularly in the public sector. Embedded managed services eliminate that burden.
Instead of recruiting, onboarding, and backfilling critical roles, agencies gain immediate access to experienced professionals who bring:
- Deep public-sector records and information management expertise
- Familiarity with current standards, certifications, and best practices
- The ability to scale services up or down as needs change
- Continuity without the risk of resignations, retirements, or turnover
The result is a stronger information function with less overhead—and far less disruption.
Embedded Support That Strengthens the Organization
Because embedded consultants work within the organization, they don’t just manage tasks—they help build capability.
Over time, agencies benefit from:
- More consistent, defensible records practices
- Reduced legal and regulatory risk
- Improved efficiency across workflows and departments
- Better use of information to support decision-making
- Increased transparency and public trust
Rather than operating in isolation, embedded teams align records and information management with the agency’s mission, culture, and operational realities.
Designed for Change, Not Static Environments
Public-sector organizations are constantly evolving. Regulations change. Technologies shift. Priorities emerge unexpectedly.
Embedded managed services are designed to adapt. Whether responding to new compliance requirements, supporting modernization initiatives, or addressing short-term capacity gaps, embedded teams provide continuity while helping organizations navigate change with confidence.
Instead of asking, “How do we keep up?” agencies can focus on a more powerful question: “How do we stay focused on our mission while our information is expertly managed?”
Learn More About Embedded Managed Services
To better understand how embedded managed services work—and what they can look like in practice—Access Sciences has created an Embedded Managed Services fact sheet with additional detail and examples.
Download the Embedded Managed Services fact sheet to learn more about:
- How long-term embedded support differs from project-based consulting
- What services embedded teams can deliver over time
- How agencies gain expertise, continuity, and operational relief